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FAQ

ABOUT OUR CANDLES

What ingredients are used in Lightwell Co. candles?

I can't decide on a scent. Do you offer scent samples?

What are some good candle burning tips to make my candle last longer?

Why is there sometimes frost (cauliflower bursts) in all soy candles?

How fragrant are Lightwell Co. candles?

Do you use 100% essential oils?

Can the container be re-purposed?

HAND WASH

What are the ingredients in your hand wash?

SHIPPING

How long will it take to receive my retail order?

Do you ship internationally?

Do you offer expedited shipping?

What do I do if my item was damaged in transit?

Can I ship a package to someone as a gift?

My package seems to be lost or delayed?

WHOLESALE

How can I become a Lightwell Co. wholesaler?

How long will it take to receive my wholesale order?

Does Lightwell Co. offer a Regional Exclusivity Agreement?